Community Showcase: Customer Churn Analysis

We’re thrilled to feature Ibrahim Hamzat in this edition of the Preswald Community Showcase! 🎉 They’ve built an awesome Preswald app that visualizes customer churn trends in the telecom industry. The app provides interactive insights into factors like contract types, payment methods, and service usage, helping businesses understand customer retention patterns.**

Project Overview

Project Name: Customer Churn

Built by: Ibrahim Hamzat

Dataset: The dataset contains customer information from a telecom company, including demographics, service subscriptions, contract details, billing information, and churn status. Key variables include tenure, monthly charges, total charges, payment method, and service usage.

Description:

The Customer Churn Analysis report examines key factors influencing customer churn in a telecom company. It explores how services, payment methods, contract types, and billing behaviors impact churn rates through interactive visualizations. The report includes scatter plots, histograms, and heatmaps to uncover trends, such as the relationship between tenure and churn rate and the correlation between monthly and total charges. Additionally, a correlation heatmap highlights important numerical relationships between features. This analysis helps in identifying at-risk customers and developing strategies to improve retention.

Huge Thanks to Ibrahim Hamzat!

A big thank you to Ibrahim Hamzat for sharing their work and inspiring the Preswald community! Want to see more of their work? Check them out on LinkedIn or GitHub.

Want to Contribute?

Got a cool idea for a Preswald app? We’d love to see it!

Happy building! 🚀